This Privacy Policy explains how True Blue Recruitment Co., Ltd. (“True Blue”, “we”, “our”, “us”) collects, uses, and protects your personal data in accordance with the Personal Data Protection Act B.E. 2562 (2019) (“PDPA”) of Thailand.
Registered company name: True Blue Recruitment Co., Ltd.
Registered address: 8 T-ONE Building, 17th Floor, Soi Sukhumvit 40, Sukhumvit Road, Phra Khanong Subdistrict, Khlong Toei District, Bangkok 10110, Thailand
Company registration number: 0105565040760
Contact email: hello@trueblue.co.th
We are committed to handling all personal data lawfully, fairly, transparently, and securely.
This Policy applies to:
Job candidates who register, apply, or are referred to True Blue.
Clients and prospective clients.
Website visitors and marketing contacts.
Employees, contractors, and suppliers where relevant.
Depending on your relationship with us, we may collect the following:
Identification data (name, contact details, address, date of birth)
Employment history, education, CV and cover letter
Skills, qualifications, language proficiency
Interview notes and feedback from clients
Reference details and background checks (where lawful)
Name, position, company, contact details
Job briefings, hiring preferences, communications
Billing or contractual information (if applicable)
Browser, IP address, and device information (via cookies)
Contact form submissions, newsletter sign-ups, LinkedIn messages
We collect and process personal data for the following purposes:
To assess, match, and introduce candidates to suitable job opportunities
To manage recruitment and placement processes on behalf of clients
To maintain relationships with clients and candidates
To comply with contractual and legal obligations
To conduct marketing and business development (where consent is given)
To improve our services and website user experience
We process your personal data under one or more of the following lawful bases:
Contractual necessity – to perform our recruitment services or contracts with you.
Legitimate interests – to operate and grow our business, including communicating with clients and candidates.
Legal obligations – to comply with Thai employment, accounting, or tax laws.
Consent – for marketing, sharing profiles with clients, or storing data for future opportunities.
You may withdraw consent at any time by contacting us at hello@trueblue.co.th.
We may share your data only as necessary for the purposes outlined above, including:
With clients or prospective employers for job placement (only with your consent)
With third-party service providers who support our operations (e.g. IT systems, payroll, CRM, analytics)
With professional advisors, auditors, or regulators as required by law
All third-party processors are contractually obliged to maintain data confidentiality and security in compliance with PDPA.
If we transfer your personal data outside Thailand (for example, to clients, service providers, or cloud storage in other countries), we ensure appropriate safeguards are in place, such as:
Binding contractual clauses ensuring protection consistent with PDPA, or
Transfers to countries deemed to have adequate data protection standards.
We retain personal data only as long as necessary for recruitment or business purposes:
Candidate profiles: up to 5 years after last contact, unless you request deletion earlier.
Client data: up to 7 years after completion of services.
Legal or accounting records: as required by applicable law.
Once data is no longer needed, it will be securely deleted or anonymised.
You have the following rights regarding your personal data:
Right to Access – to obtain a copy of your personal data.
Right to Rectification – to correct inaccurate or incomplete data.
Right to Erasure – to request deletion when data is no longer necessary.
Right to Restriction – to limit data processing under certain circumstances.
Right to Object – to object to data processing (e.g. for direct marketing).
Right to Data Portability – to request a copy of your data in a structured format.
Right to Withdraw Consent – to withdraw consent at any time.
To exercise your rights, please contact us at hello@trueblue.co.th. We may need to verify your identity before responding.
If you are unsatisfied with our response, you have the right to lodge a complaint with the Personal Data Protection Committee (PDPC) in Thailand.
We apply appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, disclosure, alteration, or destruction.
This includes access control, encryption, secure storage, and regular system monitoring.
Our website uses cookies to enhance user experience, analyse site traffic, and personalise content.
You can manage or disable cookies via your browser settings.
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes.
The latest version will always be published on our website at https://trueblue.co.th/privacy-policy with the effective date shown above.
For any questions, concerns, or data requests, please contact:
True Blue Recruitment Co., Ltd.
8 T-ONE Building, 17th Floor, Soi Sukhumvit 40, Sukhumvit Road, Phra Khanong Subdistrict,
Khlong Toei District, Bangkok 10110, Thailand
hello@trueblue.co.th
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